Mentor Books Ltd Privacy Policy

It is the policy of Mentor Books Ltd to protect the privacy of all our customers, website visitors/users, and business contacts in full compliance with The General Data Protection Regulation (GDPR) and
the Data Protection Act 2018.

Requesting and Obtaining Personal Data

In the ordinary course of conducting our business we may request and obtain Personal Data (including name, address, email address, telephone number) directly from you, e.g., when you place an order for a product, create an account on our website, or contact us with a customer query etc.

We may also occasionally request further voluntary information from you, regarding your preferences and feedback in relation to your use of our website and your receipt of emails from us, to enhance your experience as a customer and user of our website.

Use of Personal Data

Mentor Books Ltd will use Personal Data for the following purposes but only to the extent necessary and in accordance with GDPR and the Data Protection Act 2018:

  1. To carry out our obligations under a contract you have entered into with us e.g. where you
    have ordered a product, created an account on our website, contacted us with a query, etc.
  2. To carry out ordinary business operations including managing our contracts and
    relationships with our customers, suppliers, and other business partners.
  3. To help us improve our services and customer/website user experience by conducting
    market research and in deciding what marketing information to send to you (where you
    have consented to our use for that particular purpose)
  4. To comply with legal obligations e.g. where we are ordered to disclose information by a

Please note that where you have given consent for us to use your Personal Data for a particular purpose, you may withdraw your consent at any time by writing to us at the address and/or email address set out below.

Retention of Personal Data

Mentor Books Ltd will retain Personal Data only for legitimate business purposes and only for as long as necessary for the purpose for which it was obtained. Mentor Books Ltd (or third-party service
providers acting as our agents) will retain Personal Data in accordance with our record retention policy, unless we are legally obliged to hold it for a longer period.

Marketing Emails

Where you have purchased or requested a sample product/service from us, or where you have given us your consent, we may use Personal Data you have submitted to us to contact you in
relation to another product/service offered by Mentor Books Ltd. You will always be given the option to unsubscribe from marketing emails and/or to delete your personal details from our marketing
database if you do not wish to be contacted again.

Disclosure of Personal Data

We will not disclose the Personal Data of any customer, website visitor/user or business contact to third parties except where strictly necessary i.e.

  1. Where the disclosure is necessary to enable us to carry out our obligations under our
    contract with you e.g. to a service provider acting as our agents, on the understanding that
    they will also keep the Personal Data confidential;
  2. Where the disclosure is required by law or regulation, or court or administrative order
    having force of law, or is required to be made to any of our regulators.
  3. To an assignee/transferee/successor in title to the whole or part of Mentor Books Ltd.

Mentor Books Ltd Website(s)

When you visit and/or use our website(s), you are thereby accepting the terms and conditions of Mentor Books Ltd’s website(s) as well as the terms of this Privacy Policy. Mentor Books Ltd are not
responsible for the content or privacy practices of other websites that may link to our own website(s). Any external links to other websites are clearly identified.

Personal Data of Children

If you are under the age of 16 years, you must confirm that your parent/guardian has consented to our processing of your Personal Data as described in this Privacy Policy. By agreeing to the Mentor
Books Ltd website(s) terms and conditions and this Privacy Policy, you are confirming that your parent/guardian has consented to our processing of your Personal Data.

Payment Processing

When you purchase a product from Mentor Books Ltd we use a third-party payment processor in order to effect payment. The payment processor will require and ask for your credit/debit card number and expiry date (as well as further Personal Data where necessary). Where we share such Personal Data with a third-party data controller, the use by that third party of Personal Data is subject to the terms of their own Privacy Policy.


Mentor Books Ltd website(s) have up-to-date and appropriate security measures in place to protect against Personal Data being used, accessed, or disclosed in an unauthorised way. However where you are transmitting Personal Data to us over the internet, this can never be 100% secure. We are not responsible for the online security and Personal Data use/retention of our third-party payment processors.

What are cookies?

A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) which collects information, including personal information about you. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites. For example, a cookie could allow our website to recognise your browser, while another could store your preferences and other information and let you navigate the website effectively.

Cookies can also help to ensure that adverts you see online are more relevant to you and your interests.

Types of cookies used on this website

Managing and disabling cookies

Any cookie that is not Strictly Necessary is not active by default and does not send information to the resource it is called from. Accepting all cookies, makes all cookies active. You can modify your cookie preferences for the website at any time by clicking on the ‘Cookie Settings’ button below.

Your Rights and Personal Data

As a Mentor Books Ltd customer, website user or business contact, you may request a copy of your Personal Data held by us. You also have the right to correct any inaccuracies in your Personal Data,
object to certain uses of your Personal Data and to request deletion of your Personal Data. Where Mentor Books Ltd is relying on your consent to process your Personal Data, you have the right to
withdraw your consent by writing to the address specified below. Any of these rights can be exercised by writing to us at the address and/or email address specified below.

You also have the right to make a complaint about the processing of your Personal Data by Mentor Books Ltd with the Data Protection Commission at or by writing to:

Data Protection Commissioner, 21 Fitzwilliam Square South, Dublin 2.

Contact us:

If you have any queries in relation to our processing of your Personal Data or in relation to this Privacy Policy please contact us by email at or write to us at:

MentorBooks Ltd, 43 Furze Road, Sandyford Industrial Estate, Dublin 18