It is the policy of Mentor Books Ltd to protect the privacy of all our customers, website visitors/users, and business contacts in full compliance with The General Data Protection Regulation (GDPR) and
the Data Protection Act 2018.
Requesting and Obtaining Personal Data
In the ordinary course of conducting our business we may request and obtain Personal Data (including name, address, email address, telephone number) directly from you, e.g., when you place an order for a product, create an account on our website, or contact us with a customer query etc.
We may also occasionally request further voluntary information from you, regarding your preferences and feedback in relation to your use of our website and your receipt of emails from us, to enhance your experience as a customer and user of our website.
Use of Personal Data
Mentor Books Ltd will use Personal Data for the following purposes but only to the extent necessary and in accordance with GDPR and the Data Protection Act 2018:
- To carry out our obligations under a contract you have entered into with us e.g. where you
have ordered a product, created an account on our website, contacted us with a query, etc.
- To carry out ordinary business operations including managing our contracts and
relationships with our customers, suppliers, and other business partners.
- To help us improve our services and customer/website user experience by conducting
market research and in deciding what marketing information to send to you (where you
have consented to our use for that particular purpose)
- To comply with legal obligations e.g. where we are ordered to disclose information by a
Please note that where you have given consent for us to use your Personal Data for a particular purpose, you may withdraw your consent at any time by writing to us at the address and/or email address set out below.
Retention of Personal Data
Mentor Books Ltd will retain Personal Data only for legitimate business purposes and only for as long as necessary for the purpose for which it was obtained. Mentor Books Ltd (or third-party service
providers acting as our agents) will retain Personal Data in accordance with our record retention policy, unless we are legally obliged to hold it for a longer period.
Where you have purchased or requested a sample product/service from us, or where you have given us your consent, we may use Personal Data you have submitted to us to contact you in
relation to another product/service offered by Mentor Books Ltd. You will always be given the option to unsubscribe from marketing emails and/or to delete your personal details from our marketing
database if you do not wish to be contacted again.
Disclosure of Personal Data
We will not disclose the Personal Data of any customer, website visitor/user or business contact to third parties except where strictly necessary i.e.
- Where the disclosure is necessary to enable us to carry out our obligations under our
contract with you e.g. to a service provider acting as our agents, on the understanding that
they will also keep the Personal Data confidential;
- Where the disclosure is required by law or regulation, or court or administrative order
having force of law, or is required to be made to any of our regulators.
- To an assignee/transferee/successor in title to the whole or part of Mentor Books Ltd.
Mentor Books Ltd Website(s)
responsible for the content or privacy practices of other websites that may link to our own website(s). Any external links to other websites are clearly identified.
Personal Data of Children
Mentor Books Ltd website(s) have up-to-date and appropriate security measures in place to protect against Personal Data being used, accessed, or disclosed in an unauthorised way. However where you are transmitting Personal Data to us over the internet, this can never be 100% secure. We are not responsible for the online security and Personal Data use/retention of our third-party payment processors.
What are cookies?
A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) which collects information, including personal information about you. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites. For example, a cookie could allow our website to recognise your browser, while another could store your preferences and other information and let you navigate the website effectively.
Cookies can also help to ensure that adverts you see online are more relevant to you and your interests.
Types of cookies used on this website
Managing and disabling cookies
Any cookie that is not Strictly Necessary is not active by default and does not send information to the resource it is called from. Accepting all cookies, makes all cookies active. You can modify your cookie preferences for the website at any time by clicking on the ‘Cookie Settings’ button below.
Your Rights and Personal Data
As a Mentor Books Ltd customer, website user or business contact, you may request a copy of your Personal Data held by us. You also have the right to correct any inaccuracies in your Personal Data,
object to certain uses of your Personal Data and to request deletion of your Personal Data. Where Mentor Books Ltd is relying on your consent to process your Personal Data, you have the right to
withdraw your consent by writing to the address specified below. Any of these rights can be exercised by writing to us at the address and/or email address specified below.
You also have the right to make a complaint about the processing of your Personal Data by Mentor Books Ltd with the Data Protection Commission at firstname.lastname@example.org or by writing to:
Data Protection Commissioner, 21 Fitzwilliam Square South, Dublin 2.
MentorBooks Ltd, 43 Furze Road, Sandyford Industrial Estate, Dublin 18